New and unworn shoes, skirts and tops with the original receipt, tags and packaging may be returned within 7 days of receiving your order.
Determination of item’s unused condition rests solely with The Pure Flamenco Store. Products with visible signs of wear, scratches, dirty soles and without original tags or packaging are non-returnable. At the latest, product to be returned must be shipped on the 7th day after you received your order. Refunds will be credited to your original method of payment.
We do not offer exchanges, you will have to process a return and then purchase your new item(s).
Please fill out this form to process your return. If your return is approved, you will receive an email with a pre-paid shipping label. At the latest, product to be returned must be dropped off at your local USPS office on the 7th day after your received your order.
If you chose not to receive a pre-paid shipping label, please wait for your return confirmation email and then ship your package with your carrier of choice within 7th days of receiving your order.
Do not ship back any items without previous authorization. Any items received without previous authorization will not be elegible for a refund.
For all other items, all sales are final, including the following: flecos, totes, fans, flowers, mantones, mantoncillos, earrings, peinetas, castanets, castanet cases and all custom orders (including shoes, skirts, tops).